Term & Conditions
Effective Date: 7th June 2025
Company Name: Modus India Pvt. Ltd.
Website: www.modusindia.com
Email: info@modusindia.com
1. Acceptance of Terms
By accessing this website or engaging in any business with Modus India Pvt. Ltd., you unconditionally agree to these Terms and Conditions. These may be updated at our sole discretion. Continued use constitutes acceptance of the updated terms.
2. Ownership & Copyright
This website is owned and operated by Modus India Pvt. Ltd. All content, including design, text, images, logos, and code, is protected under copyright law. Any imitation, duplication, or distribution without prior written consent is strictly prohibited. We reserve rights to all digital and social content published by us.
3. Products & Visual Representation
We strive for accuracy in product visuals and descriptions. However, variations may occur in color, texture, grain, or size due to screen resolution or natural material properties like solid wood, fabric, or marble. For clarity, customers may request additional photos by contacting us.
4. Orders & Pricing
Each purchase through our platform is subject to availability and confirmation.
- Custom or private label products may have different terms.
- Prices are quoted in INR or as agreed upon for exports.
- Payment must be completed as per the invoice terms.
- Delayed payments may result in service suspension or penalties.
5. Return, Replacement & Packaging
Returns are only accepted for defective or damaged goods and must be reported within 7 days of delivery. For reverse pickup:
- Original packaging must be retained.
- Returns without intact packaging will not be accepted.
- Custom/private label orders are non-returnable unless damaged.
6. Quality Assurance
We maintain an internal inspection team and offer optional 3rd-party quality reports (especially for international clients). We regularly audit our partner factories for compliance and product improvements.
7. Logistics & Delivery
We dispatch both full-load and part-load shipments via our logistics network. Delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by third parties or force majeure events.
8. Digital Platform Access
All orders, product info, and tracking details are accessible via our digital platform. This system is transparent, contactless, and designed to eliminate dependence on any single person.
9. Payment Details & Security
If you provide credit/debit card details, you affirm they are accurate and belong to you. We do not store or share card details except as required by law. You are responsible for any misuse or fraudulent use. We are not liable for any credit card fraud.
10. Prohibited Activities
You agree not to upload, share, or distribute content that:
- Infringes intellectual property
- Is obscene, hateful, offensive, or abusive
- Spreads false or misleading information
- Violates any applicable laws
- Contains viruses or harmful software
- Incites violence or harms national security
Any such violation will be pursued as per Indian law, and legal action will be taken.
11. Third-Party Links
Our website may contain links to third-party sites. We do not control or endorse them, and we are not responsible for their content or privacy practices.
12. Trademarks & Intellectual Property
All trademarks, logos, and service marks on our platform are the property of Modus India Pvt. Ltd. or respective third parties. Usage without permission is strictly prohibited.
13. Arbitration Clause
Any dispute arising from use of this website or business with Modus India Pvt. Ltd. shall be referred to a sole independent arbitrator appointed by us. The arbitration will be governed by the Arbitration and Conciliation Act, 1996.
14. Governing Law & Jurisdiction
These Terms and related documents shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of courts in Jodhpur, Rajasthan, unless otherwise agreed.
15. Force Majeure
We are not liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to war, natural disasters, supply chain disruption, or government restrictions.
For any queries, complaints, or legal concerns, please contact us at:
info@modusindia.com
www.modusindia.com
Modus India Pvt. Ltd., D-45, Kirti Nagar, Bhadwasiya Road, Jodhpur, Rajasthan, India.